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Privacy Policy



We routinely collect information from our clients using our online services. We are committed to respecting the privacy of our clients and recognise the need for appropriate protection and management of data. We will take appropriate steps to protect the information that is shared with us from unauthorised access or disclosure.


  • We do not collect personal details of our clients such as home address, home telephone numbers, or financial information.
  • In the course of our consultancy assignments we do collect names and email addresses of our clients.
  • Only authorised people in our business are provided access to data that is collected. All of them are bound over by this policy.
  • We only collect and report on data that is freely given by voluntarily participating individuals in our assignments.
  • When we report aggregated data about individuals to corporate managers we secure anonymity of individuals by setting a minimum reporting sample size.
  • We do not, under any circumstances, release information about an individual to corporate managers of our clients without permission from the individual concerned.
  • We do not, under any circumstances, sell or pass on any data to third parties.
  • We absorb de-personalised survey data into our normative benchmarking tables, which we keep indefinitely, otherwise, email addresses linking to survey data are deleted.
  • It is an unfortunate reality that nobody is totally safe from determined hackers. We do our best to protect your data but we cannot guarantee 100% security. If we experience an unauthorised security breach that affects your data, we will notify you as soon as possible and explain the actions we took to deal with the breach.
  • We are registered with the Information Commission.