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Smithfield Performance Ltd

Smithfield Business Continuity Plan: Covid-19

We have outlined below the plan we have to ensure business continuity for our clients. Although we cannot foresee what the next three or four months will bring (who can?), we wanted to outline the resilience measures that we have built in to the Smithfield business.

    On-Line Tools:

  • Our on-line tools are unaffected by the recent changes to working arrangements (360 feedback, ASTA9 Team Assessment, Engagement Surveys, Smithfield Resilience Assessment). They are all on-line, require no face to face contact, and delegates can complete the surveys from any working location (home or office), and on any device (computer, phone, tablet). These products are an ideal substitute for staff development at this moment in time.
  • The procedures for ordering, supplying, and reporting any of the on-line products remain the same. Clients can continue to place orders in the usual way.

  • Substitutes for face to face work:

  • We will be undertaking our client meetings using video technology. We are up to speed with Skype, Zoom, Microsoft Teams, WhatsApp Video, Facetime Video. For any group feedback sessions we will set up multiple delegates into a Skype, Zoom or Teams session depending on client preference.
  • We have developed our Strategic Thinking Assessment so as to be able to deliver this exercise using video technology. The materials have been modified to allow delegates to read and respond in the same way as in a face to face session without compromising the security of the materials.